During a recent consultation, a patient thanked me for accepting him as a patient. I was really taken aback. I had really not yet provided any treatment or significant service. Without thinking, my natural response was to thank him for entrusting me with his future health. His heartfelt appreciation struck me as a “standout thank you.”
I then realized how many times I say “thank you” each day, often reflexively. Now most people appreciate this simple courtesy. But wouldn’t it be nice to add a little extra effort and make it a standout thank you. For instance, when I finish a surgical procedure, I usually thank everyone in the room by name.
Several weeks later, I was in the operating room with this same patient. I shared the story of our initial encounter with the surgical team. Just as we started the procedure, we turned on some soft background music. Lo and behold, the first song to emit quietly from the speakers was “Thank You For Being A Friend” by Andrew Gold. That song brought a smile to all of our faces.
I am very thankful for a wonderful family, good health, and a job I love. This recent experience has made me more aware of the little ways in which we can express more gratitude. Oh, and by the way – thank you for reading!